FAQ

Centuryzen Malaysia · Updated 18 October 2026

These pages apply to Centuryzen Mall. Write to [email protected] if you need help with any of them.

Help Center·How to Buy·Shipping & Delivery·Product Policy·How to Return·Question?·FAQ·Contact Us

Who sees which menu

Log in, then open the menu on the left. A free member sees shopping, orders, and account settings. A Shopper or Merchant also sees the wallet, registration, and shop tools. A rider sees rider tools. The company account sees OTHERS. A menu that is not on your account is not missing. It is hidden because that account does not use it.

Top of the page

Dark / light. Switches the screen between the dark wallet and the light page.

Language. The member pages are in English.

Notifications. Opens order alerts. The red number is how many are still unread.

Dashboard

Your home. It shows Available, Mall Wallet, Reentry, shortcuts to the mall, the cart, and My Orders. A Merchant also sees personal and group figures for Daily Unilevel.

Wallet

This dropdown is for a Shopper or Merchant.

Wallet. The three balances: Available, Mall, and Reentry.

Sponsor Bonus. The record of the bonus from people who joined under you.

Level Sponsor. The record of the level bonus from the line above a new member. The person who registered them does not receive this one.

eMall History. Mall Wallet in and out, including shopping.

Transfer. Send Available to another member.

Withdraw. Send Available to your bank. The page shows the minimum, the fee, and the daily limit.

Daily Unilevel. Your Daily Unilevel level and the last payout. A Shopper can open the page. The payout itself is for a Merchant.

Convert. Move Reentry into Mall Wallet when the page allows it.

Mall and Shopping

Centuryzen Mall. Opens the public mall.

Shopping opens four pages:

Shop List. Merchant shops.

Centuryzen Mall. The same mall, from inside the menu.

Product List. Products you can open from the member side.

My Orders. Orders you placed, and where each one is: waiting, shipping, or delivered.

Rider

Become a Rider. Apply to deliver orders. Shown when you are not a rider yet.

Rider Price. Shown when you are choosing rider delivery.

RIDER FEE is for an approved rider. Rider Hub is duty, jobs, and the map. Rider Fee is what you earned on deliveries.

Product and Merchant Product

A Shopper sees Product. A Merchant sees Merchant Product. Both are the shop tools.

CENTURYZEN PROMO. Merchant only. Pay for a timed place on the mall home.

Merchant Avatar. The photo shown on your shop.

Add Product. List a new product: price, stock, photo, and RUC.

My Product. Edit or hide products you already listed.

Hot Deal. Choose which of your products stay on the hot row. The mall shows up to 10.

Order Inventory. Orders customers placed in your shop. Accept, ship, or mark them done.

Sales Report. What your shop sold.

Product RUC. The RUC set on each product. RUC is what feeds Daily Unilevel.

Daily Contribution. The RUC your shop added to the daily pool.

Daily Unilevel. The same Daily Unilevel page as in Wallet.

Network

Sponsor. People who joined with your referral, and the message you can send them by WhatsApp or email.

Genealogy. The placement tree under your lots.

AI Unilevel Auto Placement

Shown for a Shopper or Merchant.

Placement. Where your lots and seats sit.

Auto Reentry. When Reentry reaches RM20, one lot and five seats open. That lot does not create a new package bonus.

Activation PIN

Transfer AP. Send Activation PIN to another member.

Register Member. Register a Shopper or Merchant with your Activation PIN.

Auto Reentry. The same auto-lot report as above.

Own Upgrade. Upgrade your own account. A free member also sees this on the main menu.

Deposit PIN. Buy Activation PIN by FPX when the bank payment is open.

AP History. Activation PIN in and out.

Register

Register Now. The same registration page, for a new Shopper or Merchant under you.

Setting

Profile. Your name, phone, and photo. Username, full name, email, and IC stay locked after they are saved.

Login Password. The password you use to sign in.

Security Password. The second password for wallet actions such as a transfer or a withdrawal.

OTHERS

Bank Withdrawal. Approve or reject a member withdrawal.

Jualan Promo. The CENTURYZEN PROMO sales list.

WhatsApp Blast. Charges taken from Available after a successful WhatsApp blast.

E-KYC. Identity checks.

POD Retention. Delivery-photo cleanup.

F&B Shops. Food and beverage shops.

Rider Admin. Approve or reject a rider application.

Rider Hub. The rider job screen.

Sales Report. Mall sales across shops.

Mall Banner Ads. Banners on the mall home.

Commission Register. Registration bonus records.

Daily Unilevel Rules. Weights and the month-2 qualification locks.

Package Price. The selling price of Shopper and Merchant. The bonus basis stays fixed.

Pool. The Top 5 pool for the open cycle.

Hide Store. Hide a shop from the mall.

Maintenance. Mall maintenance switch.

Reset Password. Set a member login password.

Forensic. A lookup when a record needs to be checked.

Member List. Members and their packages.

Wallet Recall. Reverse a wallet credit that should not have been paid.

BP ke CZP. Convert BP into CZP in Mall Wallet.

Affiliate Promo. Products marked for the affiliate campaign.

Lucky Draw. Cabutan Bertuah rounds.

Promo Audit. Check a promo entry.

Edit Member. Correct a member record.

Daily Unilevel Dashboard, Recon, and Close. Read the daily pool, check the figures, then close the day.

Tax Audit Sales. Package and RUC against bonus and refunds.

Package Allocation. How each package was split.

Logout

Ends the session and returns you to the mall.

Contact

Email [email protected]